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Southwest airlines pilot rob dambrose12/28/2023 Travelers wait in line at the Southwest Airlines ticketing counter at Nashville International Airport after the airline canceled thousands of flights in Nashville, Tennessee, on December 27, 2022. Southwest will disclose more details of the cost when it reports financial results Jan. Southwest said the “gratitude” pay to employees is included in that estimate. About half of that cost was the result of lost ticket revenue, with the rest allocated to customers’ compensation, higher operating costs and increased pay to employees. The estimated cost of their bonus pay was disclosed in a message from the Southwest Airlines Pilots Association to its membership saying the “gratitude pay” will be equal 50% of the pilots’ regular pay, excluding holiday pay, sick pay or vacation time.Įarlier this month Southwest disclosed the cost of the service problems, which resulted in more 16,700 canceled flights between December 21 and 29, would cost the company between $725 million and $825 million. ![]() “Although this is a nice gesture, it does not make up for the challenges and mishaps that flight attendants endured.” “At the behest of TWU Local 556, Southwest Airlines agreed to offer flight attendants working during the company’s operational failures a small stipend in addition to their pay,” said Lyn Montgomery, the local’s president in a statement. The union representing Southwest’s 18,000 flight attendants said its members also were offered some additional pay, but provided no specifics on what it entailed. The airline said it will also compensate other employee groups who worked through the period, although it did not immediately identify which employees or how much they’ll receive. In response, Southwest Airlines wrote on Twitter, “Well that is definitely something you don’t see every day.Southwest Airlines has agreed to pay its pilots an estimated $45 million in bonus “gratitude pay” for working through the company’s service meltdown during the holiday travel period at the end of last year. Impressive effort by Southwest Airlines,” Rexroad said. “It is amazing that this pilot went above and beyond to get this flight out. ![]() Rexroad took photos of the incident and posted them to Twitter. “One of our Pilots unlocked the door from a Flight Deck window, and the flight departed as scheduled.” “During the boarding process, while other Customers and Flight Attendants were onboard, a Customer opened the forward lavatory door and inadvertently pushed the Flight Deck door closed (which locked) while the Pilots scheduled to operate the flight were preparing to board the aircraft,” the airline said in a statement to CNN. Passenger Matt Rexroad told CNN he was getting ready to board a flight from San Diego to Sacramento when he saw the plane’s pilot crawling through a window. ![]() It’s never fun to be locked out – whether it’s from your house, your car, or a commercial airliner.Ī Southwest Airlines pilot wound up crawling through a cockpit window on Wednesday after a customer inadvertently locked the flight deck door, the airline says.
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